Quote:
Originally Posted by jaysay
My Granddaughter has started paying council tax in her own right, she opened a DD so she could pay it directly though her bank, she likes to keep up with her finances and complained that HBC hadn't taken the money to pay her CT, She then received a final demand from HBC saying she had not paid her CT and if she didn't pay by 20th March she would become liable for the full amount on that day. She rang HBC but was told that there were 23 people in a queue and it would be half an hour before somebody cold deal with her enquiry. One can only imagine that the finance department got their act together and collected money from people who have done everything they've been asked to do to make collection simple, then maybe, just maybe there wouldn't be 23 people waiting on the telephone to sort out a problem
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That's not a question - it's a rant.
You perhaps would have got answers from your own councilor, rather than expect a Rishton councilor to make enquiries for you.
You should have added at least one
? somewhere.