Quote:
Originally Posted by jaysay
Why, I've pointed out the problem if he can't work that out, is it any wonder we have these cock ups
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You pointed out a problem, but didn't prompt for a reply.
I did similar via email to the town hall asking what had happened to my claim,
It took several days before I got a reply stating they couldn't deal with my question until I gave them, name, addy, N.I. No., claim number and a variety of other things, all except N.I. and Claim number I'd had to fill in just to send the email.
Then the email goes I suspect to a general pool who either block it or pass the question on to to the relevant department so that they can block it!
They know already what peoples emails are going to be about, so why not a drop down menu before you fill it in stating what will be required if you wish for a worthwhile answer?
P.S. I know it isn't Kens fault, but it would be nice now and then when he comes on site to defend the Council if he did at least do his double talking avoidance of any useful facts once he's read my feeble input.
