Out of town trips are fair enough I agree. I would want some insurance in that instance if I was a driver. I'm not amused by the idea that they may do it for other times though.
I found a new firm straightaway-I was very annoyed and told him that I was never using them again, and would let everybody I knew about their lack of respect for loyalty as I had used them for ten years.
He wasn't saying he was going to charge me extra-he said he wanted £10 upfront and if it was less he would return the difference. At first he protested he hadn't seen me before-then admitted that he recognised me but had picked me up from my old address so hadn't made the connection.
I said regardless of this, I was a woman on my own going a short journey. Had I been in a group and wearing a hoodie I would be more empathic but I found it insulting.
The journey was short and I had booked them for it many times before.
I didn't give him the £10-I gave him £6. I made him drop me off before the address I'd asked him to go to, and when I was getting out I noticed his meter said £7 something pence. He said 'You owe me money' and I said 'I don't think so do you' and got out.
Quote:
Originally Posted by cashman
If yeh used em regular fer years i would suggest ringing the company n asking the question.  I would also ring the authority who is responsible fer licensing em. 
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I think I will-I just couldn't be bothered at the time but I should. I was on first name terms with the main operator and often had a chat with him when I rang up-I even stopped by to see him if I was passing, I've always used them to pick me up from work, and after shopping and stuff. This adds to why it angers me that this happened!