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Originally Posted by WillowTheWhisp
On a local level we've got doctor's surgery where you can't make advanced appointments and have to try on the day. So you ring up at 8:30 when they open and the phone is engaged, so you hang up and ring again repeatedly until you get finally through only to be told that all appointments for that day are now taken and you should try again tomorrow.
I've seen elderly people go down to the surgery thinking they can book an appointment that way only to be told they have to ring up the next morning and when they explain they have tried, little is done to help and they simply walk away frustrated. How many people go untreated and continue suffering?
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My doctors also does this and its a pain. There are only about two doctors there that I trust to be sane for the most part, but I can rarely get to see them because the jumped up little receptionists who have NO medical training seem to think that they can ask all sorts of personal questions and then deem whether or not I am ill enough to see a GP or the nurse. I have resorted to saying that Doctor X sent me for tests and told me to come back when the results were back so can I see him again please? I hate to tell fibs, but at least it gets me to see the GP I want to.