Quote:
Originally Posted by jaysay
Ya the grass is always greener on the other side, I've had British Gas for years, a few years ago when there was a purge on changing companies for a better deal I was persuaded to change to Scottish Power with promises of much lower bills and a one of bonus discount off my first bill, great for the first quarter then zoom up it went to a lot more than I was paying to British Gas, I swapped back and been there ever since
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You must be one of the lucky ones who have never had to deal with customer services......worst I've ever had the misfortune to use. Tried to charge me for gas I'd never used, sent me threatening letters every couple of months, explained every time (to some guy in India) that it was a mistake, every time they accepted it was their fault (after an hour or so on the phone) and told me they would alter their records..went on for two years before it was eventually sorted..five years later I still have the email they sent absolving me from debt..just in case they come after me again...wouldn't touch them with a barge pole if they cut my bills in half!