Quote:
Originally Posted by Judith Addison
At 83 years old your Mum should be registered as a "vulnerable person" with BT. This means that if her phone breaks down it should be repaired as soon as possible in case she needs to call the doctor or an ambulance. When my elderly mother was alive I changed for a short time to TalkTalk but soon changed back to BT when TalkTalk didn't provide the "vulnerable person" service. I once rang and they said it would be five days. When I left them to go to BT I never got my last month's direct debit payment refunded - they took it after I'd left them.
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I've been registered of ages Judith, but I also have the use of the emergency call button, provide in HH properties, if only it did what it says on the label
