[stetrovers]

B.T. rang my mum to say the phone line was working, but they never said anything about it being a new number, so i rang B.T. in Milton Keynes to see how they reacted. Milton Keynes put me through to CUSTOMER SERVICES, they apologised for not telling my mum about the number change, i was thinking the woman talking to me sounded 'northern' she then put me through to a colleague to discuss compensation for not having a phone line for 3 weeks, again the woman i spoke to had a northern accent, so i asked where she was located, it turns out B.T.'s customer service is based at The Globe Centre, so all my troubles have taken me to India, MK and good old ACCRINGTON.