[Margaret Pilkington]

Government/council bodies are not in the game to make life easier, simpler or more equitable for those they are supposed to serve, their motto is CYA(cover your ass).
You only have to look at cases like the Victoria Climbie case...lessons would be learned....then there was the baby P case....lessons would be learned, then there was the case of the little polish boy who was starving........these were all vulnerable people...none of them were served by the authorities that were supposed to protect them.