Quote:
Originally Posted by Neil
I think it's right that they are being careful who they give your money to. After all if they make a mistake and give £6k to the wrong person they would have to give it back to the account holder.
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Of course they have to safeguard the money of the customer, but why ask for photo ID...if you can give details about your account...like where and when your credits and debits are going(along with the fact that you have a valid and testable bank card) surely this should be enough...and
WHY ask what the money is to be used for...that isn't protecting the customer in any way.
If an account holder were laundering money there would be evidence of this on the account history.
If someone is visiting a branch where they are not known then I can see some validity in asking for photo ID...but my incident was in the local branch where I am
known and a
regular customer....and have saved there for 50 years.