[Margaret Pilkington]

I'm sure that those you mention who fill in their job searches incorrectly are in the minority.
And missing an appointment - well, why would you if you know the consequences, after all it isn't like you are going to work?
If you know that your benefits are going to be stopped then you get to your appointment in whatever way you can.....on time!

This may sound harsh and unfeeling, but if you want to show someone that you can be responsible you have to get your act together.