[shadsworthcloud]

I hope that I wasn't being too negative with my write up above. As I say, it's great to hear all the good stuff the club does e.g the community trust. And the ticket offer is very good, especially the option to spread payment over the summer.
But if someone says the tannoy can't be heard from his seat why not ask him where he sits and promise to check it out? And if people comment that the exterior lighting doesn't work, don't just shrug shoulders and blame a previous electrician. And I would like to see the safety officer say that he will respond to complaints and comments (obviously within the bounds of ground regs etc)
We all know the club have no money, and we don't want to be the next Hereford or Aldershot but customer service need not cost money.

There is a whole lot of good stuff going on at the club that we can take pride in. But we have few enough customers without alienating any more than absolutely necessary.