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Originally Posted by park381
Hi
What connection are you on, and who with
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I'm only on a 256 connection, but my ISP have written to me to advise that they are upgrading to 512 free of charge at the end of March.
I am with Tiscali, unfortunately.
They are almost as incompetent as NTL; I have never ever received a correct bill from them, and until I do I think I am stuck with them, as I doubt they will bother to correct anything if I leave.
At £20 per month I can't complain too much, but I would like to move to an ISP with a Customer Service department that isn't based in India that works solely from a script.
I would also like them to answer emails and letters. This is something that I am yet to experience with Tiscali.
In essence, they are ****e