I think somebody on the front desk might be embroidering the truth. The reason I say that is because I ordered just one of the two items I get on repeat prescription. When the chemist fulfilled the order I saw straight away that it wasn't what I ordered and I immediately I phoned the surgery asking for a corrected prescription to be made out immediately and I'd call to collect. I was told that I had been given what I ordered ...
"erm - check my online order and you'll see that that isn't true".
I was then asked to wait whilst she conferred with somebody and when she eventually picked up the phone again she said that she checked with the doctor and what I'd been given did the same job as the item I'd actually ordered. Sometimes it seems people think you've dropped out of a banana tree; the item I ordered was to be taken twice daily and the item I hadn't ordered was only to be taken in emergencies & I still had a supply of that.
I didn't actually repeat that statement - I just asked the girl if she was trying to kill me.
I doubt she'd asked Dr Dixon.