[cashman]

Originally Posted by lancsdave

I believe the exchange system at the ticket office is the correct one. Agree with Cashy, turnstile operators should know and if not sure should have checked.

Not sure what is written in the booklet, but I do know any sold in the shop are usually explained the procedure. If it's not in then the book then that can be addressed for future sales with a little sticker

If it had been the main stand then Robert Houseman is round there to deal with supporters issues, unfortunate it was 'round the back'

That may just be part of reason support on Clayton End seems to have declined? many issues have been ignored yon. through what i think is very poor communiction?