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Gremlin · 11-11-2014, 09:12

Have you checked your download speed Margaret?
Round here the infinity is about 38mb download and normal broadband with BT is 10mb.
I'm about 50 yards from the cabinet where the fibre optic line terminates. The normal cable runs underground to my house from the cabinet.
To get fibre optic right up to the house is a lot more expensive.
I watch Skygo on my PC a lot and even at 10mb download the picture is perfect and no buffering.
That's no help to your problem though is it Margaret.
I thought it was just a case of resetting the hub and using the password on the bottom, then going into hub settings and disabling WiFi leaving the Ethernet cable connected.

11-11-2014, 09:12	#24
Gremlin Senior Member+ Join Date: Jan 2010 Location: neerabeer Posts: 2,345 Liked: 2146 times Rep Power: 43734	Re: BT Home hub problem Have you checked your download speed Margaret? Round here the infinity is about 38mb download and normal broadband with BT is 10mb. I'm about 50 yards from the cabinet where the fibre optic line terminates. The normal cable runs underground to my house from the cabinet. To get fibre optic right up to the house is a lot more expensive. I watch Skygo on my PC a lot and even at 10mb download the picture is perfect and no buffering. That's no help to your problem though is it Margaret. I thought it was just a case of resetting the hub and using the password on the bottom, then going into hub settings and disabling WiFi leaving the Ethernet cable connected. __________________ Gremlin R.T.