Quote:
Originally Posted by Gordon Booth
What puzzles me is that in 2010 The Times voted it 'the 10th best public sector to work in'!
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Careful management of the flow of information given to them. Tell 'em everything that is good. Tell 'em nothing bad.
It's the strategy that achieved the absolutely hilarious 'Excellent' tag for the Council a few years ago. Soft soap the judges and stick 'em in the Dunkenhalgh for a couple of nights.
It works a treat. Does absolutely nothing for the citizens of the borough, but gives the officers a warm glow.