Accrington Web - View Single Post - For attention of patients of Myrtle House Surgery

Lucysgirl · 13-04-2015, 18:09

I phoned Myrtle House this morning and was informed they needed my signature.

It's not too long ago since I went to the chest clinic and also received a letter advising me of my new doctor. I'd have thought it would have been quite easy to include a notice in the envelope to explain that my online ordering account won't work again until I visit the surgery to sign a document. Doesn't the Manager realise manhours are wasted and the receptionist stressed out by being interrupted with unnecessary 'phone enquiries.

13-04-2015, 18:09	#64
Lucysgirl Registered User Join Date: Apr 2011 Location: Baxenden Posts: 293 Liked: 39 times Rep Power: 0	Re: For attention of patients of Myrtle House Surgery I phoned Myrtle House this morning and was informed they needed my signature. It's not too long ago since I went to the chest clinic and also received a letter advising me of my new doctor. I'd have thought it would have been quite easy to include a notice in the envelope to explain that my online ordering account won't work again until I visit the surgery to sign a document. Doesn't the Manager realise manhours are wasted and the receptionist stressed out by being interrupted with unnecessary 'phone enquiries.