[Margaret Pilkington]

I choose what I adapt to......and drag my feet on those that I don't want to adapt to.
I won't use the self service tills in the supermarkets.
WH Smith has installed one and there were no staff serving so I dumped my £15 woth of purchases and bought them elsewhere...once you lose a customer it is very hard to get them to come back.
This isn't to say that I don't have the nous to use those tills.....I do.....I am not technophobic. I just want to be served by someone who can answer any queries that I might have.
Why can't the staff see that these self serve tills will eventually do them out of a job?(I suppose that like us they are forced on them...but if it were me I would continue to serve the customer and let the other stuff go hang)