Accrington Web - View Single Post

dotti34 · 25-06-2015, 08:04

Like you, Margaret, we (him and me) won't use the self-serve area of the Supermarkets. We are quite capable of doing so of course but choose not to on principle. The Supermarket giants make enough profit without reducing staff numbers - which is what the self-serve is all about, says cynical me. Also when we spend our money with them we certainly (and rightly) expect good personalised service.

As for cutting down on staff, our local Supermarket had no Express lanes open on a busy Saturday morning - and so his nibs had a long wait to be served with only a few items. Wasn't happy, sent in a complaint, and got a $20 gift voucher with an apology!!!!!

Sorry, I've wandered off-thread, as usual.

25-06-2015, 08:04	#31
dotti34 Senior Member Join Date: Jun 2009 Posts: 1,189 Blog Entries: 80 Liked: 1480 times Rep Power: 833512	Re: I'm surprised ... Like you, Margaret, we (him and me) won't use the self-serve area of the Supermarkets. We are quite capable of doing so of course but choose not to on principle. The Supermarket giants make enough profit without reducing staff numbers - which is what the self-serve is all about, says cynical me. Also when we spend our money with them we certainly (and rightly) expect good personalised service. As for cutting down on staff, our local Supermarket had no Express lanes open on a busy Saturday morning - and so his nibs had a long wait to be served with only a few items. Wasn't happy, sent in a complaint, and got a $20 gift voucher with an apology!!!!! Sorry, I've wandered off-thread, as usual.