[Margaret Pilkington]

I would say to ANYONE who has had an unsatisfactory experience in hospital....REPORT IT.
if you do not then others may be subjected to similar treatment.
Let the hospital know when they are getting it wrong......if you do NOT tell them how are they supposed to know?
How are they supposed to put right what is wrong?
Everyone who has a good experience may tell no one.....but those who have an unhappy experience will tell as many people who will listen, but will fail to tell those who can put things right.
Now, do you think it is fair or reasonable for this to happen?
If you were doing something wrong, but nobody brought your inadequacies to your attention, but told everyone else....how would you feel about that?
I can tell you that the vast majority of staff who work in the local hospitals have their patients best interests at heart....but like all very large organisations, there will be the exception to test the rule.....these staff need to know and appreciate that they got it wrong.