This seems to be rumbling on for a while and, whilst I can see that an emailed complaint is more official, I think we are missing the point. We are grumbling about the standard of catering at Accy but, no matter how bad it is, we will more than likely be back because we are Stanley fans. Rightly or wrongly we have put up with no roof, poor toilet facilities, poor catering and on accaison no beer but the club means more to us tahn all that.
The problem we have here is we are trying to attract new fans and neutrals/fans of other clubs on a day trip. at the end of the day even good football may not be enough to get them to come back because at the end of the day it is good league 2 football not the Premiership, Championship, Bundisliga, la Liga, Serie A or any of the other big leagues on TV. Facilities do matter to people and businesses and if the facilities are sub standard most people don't fire off an email they just don't come back.
Personally I'm not too bothered as I only get something to eat inside if I've been on the bevvy and a bucket of ale can make anything taste not too bad. Likewise the cost can be expensive but I hand over a fiver or tenner and pocket the change so I've no idea how much it was last time at the Wham. If I don't have a fiver or tenner I don't bother or just pull out a handfull of pound coins which I seem to accumulate - probably because I keep using a fiver or tenner and pocketing the change
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Perhaps rather than argue about whether we need to email or post on an unofficial forum the club should try the catering before the game and at half time and report back. It's not rocket science however if the club get paid regardless of how much or little is sold and what is sold would they want to rock the boat because at the end of the day they need the money and doing it themselves probably isn't an option regarding infrastructure and potential losses in winter.
Anyway despite the catering I'll be back tomorrow!!!