Thank you...yes I can get on that and tried it earlier(I know I should have said).
I am baffled by the instructions(you have to remember I am female)........I think I will probably have another go later and use my Ipad to get the information I was looking for on google.
With all the current issues around security I was temporarily freaked.......and I don't perform well in this mode(have pity on me).
I will try to work it out, but I just wanted to know if anyone else was having the same problem....you know that misery loves company
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thank you for your helpful advice...it is much appreciated.