Quote:
Originally Posted by Mr Matthew
Chrisr and deeayess give it a rest with your incessant witch hunt. 1 of you weren't there and 1 of you was looking for fault. It is so much easier in life to criticise than praise. I as a manager myself know this all to well.
My take on matters, great to see the MD getting stuck in and getting his hands dirty, plus from personal experience probably had less of a wait going through both stations than I normally do at one waiting at the turnstiles getting muddy little feet. There was a queue of about 10 people at the Gazebo's and I was at the front in less than 90 secs.
Not perfect by all means but not bad either.
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I wish people like you would wake up and smell the coffee, This is not a witch hunt, But I will not be told what I know is wrong when I can see it in front of my eyes. Just for your info I have not gone looking for any faults, I am annoyed that the MD seems to think he is the only one who knows anything about running the club. If you got through the tent and turnstiles so quick then you were one of the lucky few.
I don't know what sort of manager you are but if someone told you they did something for a reason then it turned out to be not the reason given I think you would be somewhat surprised to say the least. I came to this club for years when they were glad to see you. A lot of decent hard working people gave up time and effort for no reward to keep the club doors open. So excuse me if I feel a little perturbed when someone who is not as customer focused or friendly as the club is used to then something has to be done. He is proving to be a square peg in a round hole. That is not just my thought and observation.