We do have a supporter Liaison Officer. It's me. You can find me outside reception at every match, meeting and greeting both home and away fans, dealing with complaints liaising with the police, supporters club ( attend most meetings ) and talking extensively to the directors and staff at the club to improve the match day experience. You'll also have seen me at the season ticket launch night. I don't get paid . I'm a volunteer as a lot of people are at the club.
The club pass on any complaints fans have or they come directly to me. I try to sort them out to the best of the my ability. The new owners do listen and are eager to work with fans groups. Every league club is obliged to have an SLO and I meet with other club SLOs and representatives of the football league.
I do have one issue at the moment as my club email
[email protected] is down at the moment. If anyone has any issues please email on my personal email:
[email protected] and I'll get back to you Asap.
Thanks
Robert Houseman Supporter Liaison Officer