we rang up spoke to em, once they said it wasn't them it was enviromental, so we rang them, once we even rang em cos we saw the bin men move an old bedspring,down the back put it at the corner of our alley, which we actually own, that was about 3 months back, its still has not been moved and is now barely visible with nettles, they said it would be sorted asap,.

so does that mean anyone with NO internet cannot report owt?