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Old 08-05-2017, 16:18   #6
Gremlin
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Re: B.T. Open Reach.

I was without a phone for six weeks when I moved into a new build bungalow.
There was a pipe underground the BT engineers were supposed to put the cable through but some other workmen had dug through it and crushed it. The long delay was due to it being Christmas.
BT gave me £75 credit on my next bills for my mobile charge and no charge for the time we moved in until the line was sorted. We had kept the same number from the house we moved from.
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