[Neil]

It's time BT and the other phone companies were forced to deal with these matters more quickly. There needs to be a simple way to report suspected scam calls, maybe dialling a short number after the call or something. Then if 10 reports are made BT have to monitor calls made from the reported number so they can check if it is a scam/unsolicited etc and take action by informing the police, blocking the number etc. I know the free speech lot will moan about a system where BT can record and monitor reported numbers but something needs to be done to stop it.