[Margaret Pilkington]

Change has to happen...of course it does, but the changes should incorporate all the needs of service users.
Change has happened at a meteoric pace during the last century....certainly the latter part of it.....with an increasing dependence on technology.
Heaven help us if technology fails....or if some foreign power hacks into our main utilities.....brings us to our knees.

This technology has been difficult for some members of society to deal with, mainly because they have not been included......it has dropped them like a whirlwind at the side of the super highway.

Now I know much of this has been down to the reluctance of these people(the old folk) to understand the technology, to fear it, to distrust it.
I know this because I am one of these.
I consider myself reasonably tech savvy, but am reluctant to use something that has few benefits for me(but many for the provider....like charging for the service, bombarding me with information that is of little value to me, the selling off of my data, the ability to track my movements, recognise my purchasing patterns)... so I can see both sides of the coin.

Many of the changes that have happened recently have disadvantaged the older people in society...made their lives more difficult and made them worry.


There will come a time when cash disappears, but I fervently hope that I have departed the planet by then