I only ask because last Friday my brown bin came back with no lid.
So, being a good citizen I went online to tell Hyndburn Council via their contact us button, filled in their form explained what had happened and what was required and sent it off.
Today got a reply:-
Quote:
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my.hyndburn has been launched to help us to streamline our services and make things more convenient for you, please note we have not logged the request you have emailed and ask that you log your request using my.hyndburn.
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Now, we come to my question,
What Exactly Does Streamlined Mean?
Does it mean,
a/ I contact them once giving all my details and they act upon this information.
b/ I contact them get the above reply, log on to a new site with all the details being put in for a second time and then they act upon this.
c/ When I click on contact us on their website, it takes me straight to the my.hyndburn site I register once and they act upon this information.
Of course none of this would matter if the bins weren't so cheap and flimsy and were fit for the task of being lifted by the bin wagon in the first place!
Can I have one like this one next time pleeease Mr. Hyndburn?