[Margaret Pilkington]

Streamlining depends very much on which side of the fence you are on.
If you are on the council side…well, it means doing only the bare minimum to do the things the residents need doing.

If, however you are a resident, then streamlining means that the council makes it easier to access whatever services you might require…and them being done in a timely manner to a good standard.

So we know that in this case the streamlining is obviously on the councils side of the fence.