[Margaret Pilkington]

Yes, I know.
And can you imagine the stir in A&E if they said ‘Martin Hodgson’s mother is coming in by ambulance’.

When my other half was left on a trolley for 21 hrs ten days after discharge from Blackpool after having heart by pass surgery(essential heart medications omitted during that time, so his safety compromised),

I sent Martin Hodgson an email that documented his experience and outlined my concerns.
I told him that their logo lied….the care was not safe, it was not effective and it was not personal…that my husband had neither his confidentiality or his dignity preserved or respected.
Within two hours I had one of his senior team members on the phone to me.
Yes there were apologies, but apologies mean nothing when someone you care about had their life put in danger by poor care.