Quote:
Originally Posted by Exile on Spencer St
Good luck with your letter, Taddy, but I bet it will prompt a “lessons have been learned” response.
Like any religion it requires blind faith to believe that the NHS, as exemplified at Blackburn hospital, is the envy of the world.
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I have had several run ins with the situation at the RBH
I e-mailed the Chief executive and I was contacted by someone from his team.
The chap who contacted me stayed in touch for a while until he could tell me what measures had been taken to solve my issues.
So while the situation remains one that is ‘too many people trying to get a service’ and until people can access GP services this will not change…I was responded to.
After another long stay in A&E I again contacted the CEO….again I was put in touch with someone who took my concerns very seriously(they were around the omission of vital medicines).
Now you might say that this is because this man knows I once worked at the RBH in a senior position…but I would hope that this is not the case.
I guess it might have something to do with how your letter is couched.