The same appointments procedure is standard in every practice now I think. It can be a ball ache at 8am when you have kids to get ready for school and your busy hanging on the phone waiting for an appointment. In any emergency though (e.g. anything to do with the kiddies or my appendix) my Doctor's receptionists always find a way to squeeze you in.
I have to travel from one end of Accy all the way to Clayton to my surgery, there are many doctors that are nearer but I wouldn't change mine for anything he's a 'top quack'
