Thread: Poor service
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Old 12-10-2005, 17:49   #2
SPUGGIE J
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Re: Poor service

Sounds like they could not be bothered and the TV offer meant they had to do a bit of work. A customer has the right to be treated promptly and respect regardless of how the staff feel. Threatening to get security is no way to retain or gain customers. Me i would have got my cash back and kicked up unholy hell to show other potential customers what they were letting themselves in for.

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