Special offers
I am with a cable company called Telewest - you may have heard of them I think they some sites up your way . They had one of these special offers going and when I enquired they said it was for new customers only so I complained and threatened to cancel my business with them - then they had a re-think and decided that existing customers could also have the benefits. I also got a six months goodwill reduction of £5 on my telephone bill when I said I was going to transfer to One-tel. Mayb e I was lucky and perhaps it was the way I spoke to them I always said how good they were and would like to stay with them if possible.
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