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Originally Posted by Gayle
The response was pretty pathetic but what made it worse was that I phoned twice, spoke to a manager twice yet he failed to ring me back with any really response
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Gayle,
I'm sorry to have to advise that this response is symptomatic of most medium/large businesses these days.
As a small/medium business, I would expect that ALL my employees will ALWAYS return calls from MY customers!
If I ever found out that this was not the case, they're OUT! Full stop!!
Trouble is, bigger businesses have too many layers of unaccountable managers..........
If I 'cock up', in my business, you know it's me......
I've nowhere to hide!!!
So, if you want a new kitchen, expertly installed, & project managed from start to finish by 'MOI' personally, contact me on..................................
(Sorry, deleted by Moderator, as advertising not allowed!)