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TracyO · 04-01-2006, 22:30

But do sky beat the wonderful (eh em!!) customer services you can get from BT???

After giving birth to a beautiful baby girl, not wanting any extra hassles; I trusted in BT, a reputable company, to provide my phone and internet services. I thought BIG company should be a doddle!!!

HOW WRONG I WAS!!!!!!

4 weeks later my internet was still not connected properly, i had been on the phone every day for these 4 weeks and after trawling through the automated message again and again I repeated the same long winded story every time because they all seemed to stupid to understand and why were the details not logged?. Eventually theproblem was sorted out with full refunds of all charges but jesus wept, what a performance!!!

What ever happened to an easy life??

04-01-2006, 22:30	#22
TracyO Member Join Date: Dec 2005 Location: Accrington Posts: 31 Liked: 0 times Rep Power: 0	TracyO But do sky beat the wonderful (eh em!!) customer services you can get from BT??? After giving birth to a beautiful baby girl, not wanting any extra hassles; I trusted in BT, a reputable company, to provide my phone and internet services. I thought BIG company should be a doddle!!! HOW WRONG I WAS!!!!!! 4 weeks later my internet was still not connected properly, i had been on the phone every day for these 4 weeks and after trawling through the automated message again and again I repeated the same long winded story every time because they all seemed to stupid to understand and why were the details not logged?. Eventually theproblem was sorted out with full refunds of all charges but jesus wept, what a performance!!! What ever happened to an easy life??