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andrewb · 09-02-2006, 10:51

I use bulldog broadband, its UPTO 8M down and 512k up..
I live on lower manchester road and the exchange is just next to the bus station in accrington so live fairly close and get the full download and upload speeds which are around 830kb/s down and 60kb/s up

However, they have a bad reputation for customer service (I knew this before I joined them so ensured I phoned them practicly every day to ensure everything was fine). Their future is also unknown as last weeks Sunday papers were reporting that they might pull out of the retail broadband business, although I don't see that happening. (or if it does, they'll just transfer us to another provider)

I don't think their customer service is any worse than major ISP's such as BT and Wanadoo, i've had MANY more problems with them, and never with Bulldog. I think the majority is down to BT being crap, and since bulldog install their own equipment in the exchange, it cuts BT out somewhat, but not all together.

Few details:
I'm on the 'inter@ctive' package which is £19.50 a month
No download caps
Free modem (and I think at one point they were doing a router for £1 which retails at £50)
You have to transfer your phone line to them, its £10.50 which I think is the same as BT.
Oh and £1 connection or £1 to get a new line (needed if you're NTL customer)
However you can check the phone call prices etc along with what you get at http://www.bulldogbroadband.com/resi...ive/index.asp#

09-02-2006, 10:51	#15
andrewb God Member Join Date: Mar 2004 Location: Accrington Posts: 3,905 Liked: 1 times Rep Power: 920	Re: ISP's I use bulldog broadband, its UPTO 8M down and 512k up.. I live on lower manchester road and the exchange is just next to the bus station in accrington so live fairly close and get the full download and upload speeds which are around 830kb/s down and 60kb/s up However, they have a bad reputation for customer service (I knew this before I joined them so ensured I phoned them practicly every day to ensure everything was fine). Their future is also unknown as last weeks Sunday papers were reporting that they might pull out of the retail broadband business, although I don't see that happening. (or if it does, they'll just transfer us to another provider) I don't think their customer service is any worse than major ISP's such as BT and Wanadoo, i've had MANY more problems with them, and never with Bulldog. I think the majority is down to BT being crap, and since bulldog install their own equipment in the exchange, it cuts BT out somewhat, but not all together. Few details: I'm on the 'inter@ctive' package which is £19.50 a month No download caps Free modem (and I think at one point they were doing a router for £1 which retails at £50) You have to transfer your phone line to them, its £10.50 which I think is the same as BT. Oh and £1 connection or £1 to get a new line (needed if you're NTL customer) However you can check the phone call prices etc along with what you get at http://www.bulldogbroadband.com/resi...ive/index.asp# __________________ formerly cyfr Last edited by andrewb; 09-02-2006 at 10:55.