[pendy]

You used to be able to get the form for prescription prepayment at chemists, and pay in cash. Now you have to do it either online or by phone, using a debit card. I tried to point out to the powers that be that some people do not have a PC and some don't have a debit or credit card. I was told that most people had bank accounts anyway, so it didn't matter. It does seem that if anything works, they'll cock it up. Getting the pension from the PO is also a social thing, pensioners meet others getting their pension and have a chat. Very few people talk in banks!