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Originally Posted by entwisi
As you have said, part of sales is about recognising the type of experience that a customer is looking for. I however never felt the need to be 'pushy'. You can be attentive and informative without losing the sale. IMHO if you need to 'bully' someone into a sale then you have not sold them what they wanted and as such are a poor sales(wo)man. To push someone to what you want to sell as opposed to what they need to buy does nobody any favours.
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I dont agree. The fact they are there and looking at a certain model, in its own right say they want it.. Its just the fact that some of the general public dont have the "balls" to make a decision. They need to converse with every tom dick and harry. Why take the risk of them going somewhere else, when through a gentle push you can get them to make s decision there and then. And believe me i dont need to "Bully" as you put, to sell. Ive never failed in anything that i have chosen to sell. So something must be working or i wouldnt be. Now thats not being "Cocky" or "Arrogent" as most sales "man" are seen to be. Its just knowing that i am good at what i do.
Ill see you all on next season's "Apprentice"...
