Oh jambutty you never fail to amuse me and have accomplished this task again,
How can i match up to your 52 years buying power?
You say you have been around the 'buying goods' block a few times i certainly dont dispute that.
You make me smile jambutty what do you think site security will do to you? (take you out back and give you a good kicking) i think not.
You refer to my attitude to customer complaints is typical of many stores and they get away with it because most customers are
whimps (would this be the catagory that busman would fall into in your view) and will complain to their spouse/neighbours but melt when confronted with a store manager!
Would this not tell you something jambutty! does this not tell you that you are not always right and that these whimps (your words) actually see the store managers perspective?
You want me to answer if someone returned faulty goods to my store and forced me to make a refund, what happeneds to the defective item? Well firstly i am Never forced into giving a refund customers are either entitled or they are not! i dont know where you think i work but we most certainly do not have a group of elves who work upstairs fixing all the faulty goods!! they are riffed and returned to the manufacturers as we do not make the items we only sell them.
My job is to provide good customer service to
all the customers that means helping them to the best of my means and also on occasions going beyond the call of duty and going that little bit further to help the customer 'treat others as you wish to be treated'.
I work for a multi-million pound company who didnt get where they are today through giving the customers a rough ride.
Do you really think that other customers would walk out of the shop because you have made yourself a tabbard that states " CURRYS HAVE ROBBED ME" i think it would attract more customers to see the spectacle you would be making of yourself for a gentleman of your age that would seem rather childish dont you think.
Madhatter you dont know me and have never spoken to me how can you say i would be
fobbed off with a repair? all i can say to you is i am rather more intelligent than you give me credit !
The link that Garinda has kindly provided should help you to get the knowledge you need.
