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Originally Posted by Gayle
I was sat in the Doctors waiting room today and there was a notice up saying 82 missed Doctors appointments and 47 missed Nurse appointments this month. That's about 4 missed appointments a day. Given the fact that it's really hard to get an appointment then it's extremely frustrating that people book them and don't turn up - why bother?
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My doctors practice had the same problem and their answer was to have patients phone in and try and give them an appointment for that day. Ok its a pain in the butt to do this but it reduced missed appointments by nearly 70%. If an appointment is for as soon as possible people are less likely to miss them.