[West Ender]

First rule, when someone claims to be from a government department (which the HSE is) or the local Council, ask to see their ID. If they are genuine they will have one, containing a photograph and the department's logo. If you are still not sure, ring their office telephone number, while they are there, and check them out. You should be able to find any department's number in the phone book. Any genuine official will have absolutely no objection to you doing this.

This woman was nothing but a very determined, and very dishonest, saleswoman.