[Margaret Pilkington]

On the ward where I worked, the heated trolley was pushed to the ward doors by the porters, followed very promptly by the waitress who was allocated to the ward to serve the food.
If the food that you were served was found to be inedible you should have complained....firstly to the Ward Sister/Nurse in charge.......if this elicited no response, then you could write on your menu which was to be submitted for the next days food....this would have brought the Food Supervisor to your bedside to hear your complaint....and he would have outlined what his plan was to remedy the situation. This was what was in place when I left 4 years ago.....OK, I know things have changed. But whatever changes are made to save money, the patients recovery should not be compromised.
Goodness, when I was there, they were talking about fancy Lloyd Grossman recipes....food that was impractical to give to patients....and in some cases, food that would not be acceptable because it was too rich.