Npower are a set of theiving low down scumbags
i switched to them because they prommised to remove the pre payment meter that was in my house
they didnt do this as prommised and i could never get through to anyone to sort it out so i switched back to british gas for my electricity
because i dared to leave them a few months later i got a letter demanding £190 ( about) that i apparently owed them , again i rang to sort this out but again i could never get through to anyone
i eventualy got a solicitors letter demanding the money so i rang their solicitor who informed me i was going to be taken to court to which i pointed out to them that i was on a pre payment meter which means that i cant owe money as i pay upfront for electricity or i dont get any
they were adament that i owed the money and couldnt grasp the concept of pre payment even when i said its just the same as having a pay as you go mobile
the conversation ended when i wished them good luck at court because the judges arnt as thick as they obviously were and i would win teh case and would be expecting costs for going
