[glasgow guy]

I phoned up once to say that I wouldnt be able to put my bin out at the correct time as I would be at work and was told to leave my back gate unlocked and leave the bin in the doorway if you will - so the bin men could get it - I asked if they would put it back and was told no - I then said so I have to leave my back gate lying unlocked and open all day so my bin can be emptied ? 'yes' was the reply - I then asked if HBC would be liable if my house was broken into or something was stolen due to my gate being left open all day on their request/demand...a very long pause and then ' I will pass you onto my boss'...transferred to this guy who said they wouldnt be held liable as I should be there to have it emptied !!!...I then asked am I not allowed to have a job and be at work when this is done and would he go out all day and leave his back gate open to all and sundry...his reply ..'no' - I then said dont ask other folk to do it if you wont..he said he doesnt make the rules only enforces them...I had to put the phone down as I was a bit annoyed..I now put my bin out the night before - and they can try and tell me its going out too early...