[LancYorkYankee]

Agree with Nail and Chav. Sounds a bit fishy to me. With that low mileage the springs must of been defective (if truly "broken"). What I always do is to ask for any parts that are replaced. That puts the folks on notice that you'll be looking over these parts either yourself or by a mechanics friend. I believe this scares em into honesty.

I'm not sure if laws in England allow this but it's a good way over here to protect against unscrupulous mechanics. Very sad this stuff goes on eh? Good luck and thanks for opening a discussion on this sort of stuff!