Not had much need to use call centres I just call my branch and they deal with it there and then. From what contact I have had with call centres if my hair was long enough I would have none having pulled it out. Got to agree with bullseyebarb that there is no such thing as private data regaurdless of how secure you are told it is. If someone has access then it can be sold altered or even deleted if the person is malicious enough.
