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harwood red · 16-11-2006, 22:02

As a First Direct current account holder I can say that they DO pay interest on their current account. They also operate a 24 hour phone line which is answered by a person (not an automated system) in this country ...tell a lie I think one of the call centres is in scotland

I have banked with them in excess of 10 years and have not had one bad phone call. In fact have had many a good laugh with someone on the other end of the phone. And they have always been very helpful and alot of things you need to sort out with the bank are done instantly whilst you are on the phone

I receive a text message every morning from them advising me of debits and credits on my account.

They on a couple of occasions have helped me out of a sticky situation and they are probably the most accessible bank I have been with.

I have only just recently set up the offset mortgage and savings account and yet my letter clearly states that on past activity of my account I would not be charged the £10 fee. I can assure you I don't have £1500 sat in my current account all month!!!! (I wish)

But as I have said in a previous post I would have been only too happy to pay it as I think the service they offer is second to none!! (including the free cash withdrawal's from any bank)

anyway thats my twopenneth worth

16-11-2006, 22:02	#46
harwood red God Member Join Date: Mar 2005 Location: Great Harwood Posts: 7,146 Blog Entries: 74 Liked: 6 times Rep Power: 911	Re: Direct To Your Wallet/Purse As a First Direct current account holder I can say that they DO pay interest on their current account. They also operate a 24 hour phone line which is answered by a person (not an automated system) in this country ...tell a lie I think one of the call centres is in scotland I have banked with them in excess of 10 years and have not had one bad phone call. In fact have had many a good laugh with someone on the other end of the phone. And they have always been very helpful and alot of things you need to sort out with the bank are done instantly whilst you are on the phone I receive a text message every morning from them advising me of debits and credits on my account. They on a couple of occasions have helped me out of a sticky situation and they are probably the most accessible bank I have been with. I have only just recently set up the offset mortgage and savings account and yet my letter clearly states that on past activity of my account I would not be charged the £10 fee. I can assure you I don't have £1500 sat in my current account all month!!!! (I wish) But as I have said in a previous post I would have been only too happy to pay it as I think the service they offer is second to none!! (including the free cash withdrawal's from any bank) anyway thats my twopenneth worth __________________ I know this may come as a shock but believe it or not all views I may air on here are my own work!!!!!