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RossendaleRed · 10-12-2006, 19:35

I had the misfortune to go to Bolton today, christmas shopping. We got their early, about 10.15am. Debenhams was open but you couldnt buy anything till 11am. I was after, amongst other things, a good roasting tin, i mean a quality one. I had my eye on a £80 one but had 25% off. I took it to the counter to see how much it would cost with the 25% off. The lady told me she couldnt help me as it was before 11am. I didnt ask to buy at that point, just to see how much. She refused to tell me. I then asked if she could lend me a calculator, she refused as she could not help me before 11am. I looked at them both and couldnt believe it. I walked around the corner and saw another woman, stocking some shelves. I asked her which floor customer services was on (i was going to complain). she looked at me and said "she couldnt help me as it was before 11am". I said to her that all she needed to do was say which floor it was on. She again said she couldnt!!

Am i just being sensitive or is this behaviour unacceptable?

10-12-2006, 19:35	#1
RossendaleRed Full Member Join Date: Sep 2004 Posts: 176 Liked: 1 times Rep Power: 43	Debenhams I had the misfortune to go to Bolton today, christmas shopping. We got their early, about 10.15am. Debenhams was open but you couldnt buy anything till 11am. I was after, amongst other things, a good roasting tin, i mean a quality one. I had my eye on a £80 one but had 25% off. I took it to the counter to see how much it would cost with the 25% off. The lady told me she couldnt help me as it was before 11am. I didnt ask to buy at that point, just to see how much. She refused to tell me. I then asked if she could lend me a calculator, she refused as she could not help me before 11am. I looked at them both and couldnt believe it. I walked around the corner and saw another woman, stocking some shelves. I asked her which floor customer services was on (i was going to complain). she looked at me and said "she couldnt help me as it was before 11am". I said to her that all she needed to do was say which floor it was on. She again said she couldnt!! Am i just being sensitive or is this behaviour unacceptable?